Four Cold Calls Called Me Back!

How fun is that?

Maybe you’re way better than I am, but I find that it’s pretty tricky to get people to call you back from leaving a cold voice mail. Right?

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Now! That does NOT mean that voice messages aren’t important. They are!

Voice messages are an opportunity to share your style. Your voice. Make a connection. Demonstrate who you are and that you care.

As Anthony Iannarino says, calling on a person and hanging up if they don’t answer is a bit like ringing someone’s doorbell and running away. Why wouldn’t you take the opportunity to give them a flavor of who you are – so that they remember you when you email them or get them on the phone?

At any rate, I was curious about this success.  What was new? What worked so well?

Continue reading Four Cold Calls Called Me Back!

What I learned about Gatekeepers from Clint Eastwood

clint-eastwood-394536Last week, I was watching the Katie Couric interview with Tom Hanks, Clint Eastwood, and Aaron Eckhart about the making of the movie Sully.

Start watching at the 9 minute mark: https://socialfeed.info/watch-katie-couric-chat-with-clint-eastwood-tom-hanks-and-aaron-eckhart-3971287

Notice something very interesting…

Continue reading What I learned about Gatekeepers from Clint Eastwood

#TBT – THIS ARTICLE COST ME A JOB OFFER

phone-1209230About a year ago, I was testing the waters. Should I go work for another company as a rock start salesperson, or should I heed the call to go full-time as The Irreverent Sales Girl?

In some ways, this article helped me with that decision. I was deep into an interviewing process and about one minute away from a job offer, when the Global VP of Sales called me and asked if I really believed what I had written in this article.

By all means! In fact, I’m pretty sure this exact kind of outlook has made me a top producer for nearly 20 years of selling.

“Well, it won’t work here. We don’t allow cold-calling. Only social selling – you can set an appointment and talk on the phone with a prospect, but you can’t pick up the phone cold and reach out to them.

WOW! Would I love to work for his competition! While I’m walking in the door with an appointment I’ve set with the CRO, ready to do business with me, his guys are going to be knocking themselves out trying to get someone to connect with them on social media!

Needless to say, a year later and beyond happy in my business. And, I owe much of the success I’ve had this year to this article.

Love it UP!

Continue reading #TBT – THIS ARTICLE COST ME A JOB OFFER

Your Jump-Start 90-day Prospecting Plan

success-1237378Since the whole week has been dedicated to one of my very favorite subjects, Prospecting, I thought you might enjoy a little formula that I’ve used with people to get their business jump-started again and get them back into the practice of prospecting regularly.

Feel free to use it or modify it to meet your own needs and your own style. Then, make sure to tell me how it went!

If your business has been stagnant, and you feel like that phone is too hard to pick up, here is my recommended 90 Day Prospecting Plan to get you moving again!

The first part of the 90-Day Plan is really quite fun and SURPRISINGLY rewarding!

Step #1: Ask the Magical Question

A) Find 15 people each month in your professional sphere to reach out to out of the blue. Ask them to set aside 20 minutes with you to catch up.

On this call, find out what they are up to. What’s new? What are they working on?

They are likely to ask you the same kind of questions. Be ready to share some recent client victories and let them know that you are now focusing on growing your business and looking for customers who are looking to accomplish exactly what your other customers are accomplishing. Don’t ask for referrals. Just let them know.

THEN, ask the Magical Question:

Continue reading Your Jump-Start 90-day Prospecting Plan

Has this ever happened to you? The Bizarre Nature of Sales

customer-magnet-1019871You’re a smart person and I seem to see this phenomenon all over the place, but I haven’t yet been able to explain it. Got any ideas?

So, I’ve been working with a really great guy the last few weeks. His name is Scott Rabinowitz and he runs an absolutely phenomenal business.

He is the consummate pro and a huge value to his customers.

Business is good, but he’s interested in growing it 10x the size it is now.

So, he got in touch with me to see if I could help. He knew he should be prospecting more, but wanted some ideas about professional approaches to reaching out for new customers.

Together, we brainstormed (actually, don’t tell him, but he did most of the hard work) and came up with an outreach approach that he could really get behind.

After one week of trying his new approach, I phoned him up to see how it was going.

He said, “Well, it was going fine, but then I got behind on my prospecting activities because the most BIZARRE thing started to happen.”

“Oh,” said I. “Do tell.”

Continue reading Has this ever happened to you? The Bizarre Nature of Sales

#TBT – A Surprising Trick to Bringing in 4th Quarter Quota

career-215528As our minds turn to finishing the year strong, I am bringing out this powerful tool to clear your sales pipeline of clogs and move powerfully to crushing your quota!

From October of 2014

3 COMPELLING REASONS TO BREAK UP – NOW!

The song says “Breaking up is hard to do!” And, it certainly can be.

But, here is how breaking up will free you up!

A very dear friend of mine. A tippy-top producer who has earned a penthouse overlooking one of the most famous (and expensive) avenues in America, shared this recent story with me.

Her pipeline has been a teensy bit stagnant of late. So, she took a BOLD ACTION. She carefully crafted a gracious break-up script and shared it with her prospects who were just not getting back to her.

Generously, she has agreed to let me share her message and her results.  Here is the message she left for her prospects with whom she had met, but received no activity:

Continue reading #TBT – A Surprising Trick to Bringing in 4th Quarter Quota

I bet you can’t tell me what you want…

What if I told you that you could have anything that you want? You just have to be able to tell me EXACTLY what it is. And, you can have it.

Do you know how STRESSFUL this would be for you?

wall-612177I TRULY believe this is what keeps most of us from achieving our very highest goals.

We can’t say what we want, and (more important) WHY we want it!

Here’s what we’re good at. We can tell you in a heartbeat what we DON’T want.

There is magic in this realization!

First of all, if you can spend time thinking about exactly what you DO want and WHY you want it. Just one of these a week, I bet you would start to see results you can’t even imagine start to happen.

Also, it gives you some insights into your customers.

If you spend more time asking them about what they DON’T want, you are going to be WAAAAAAY closer to offering a solution (and gaining the sale).

Continue reading I bet you can’t tell me what you want…

Buyers are 65% of the Way to a Sale Before They Talk To You – And What To Do About It

photodune-1328178-business-woman-with-phone-and-laptop-xsI hear this statistic thrown around a lot. Maybe it’s even true.

In fact, on a recent sales call, the guy on the other end of the line said, “I’m your typical Millenial buyer. I’ve already pretty much decided what I’m going to buy before I talk to a salesperson.”

Now, being the salesperson on the end of that call, it’s pretty good news for me, right?

But, what about those people you are calling on who should REALLY consider working with you because you can make their lives SO much better? But, they don’t know about you yet?

You’re kind of in a pickle with them, right?

Here’s what I’ve found really works in those circumstances…

When people consider it so important to be 65% of the way to a buying decision before they talk to me –  but I want a shot at a deal, I have found that it’s all in the language I use when I am first talking with my prospect. There are five approaches that I find can really turn a situation around and to my advantage.

Continue reading Buyers are 65% of the Way to a Sale Before They Talk To You – And What To Do About It

TBT – Sometimes What You Love Hurts You

Since dogs and sales stories are so much fun, I thought I’d pull this one back out. Plus, it’s super embarrassing, which seems to be entertaining.

Happy Throw Back Thursday – from 2012

This is a personal post.

Today, I was playing with my puppy. He has this lovely way to wake me up. (He is a 65-pound Labrador Retriever). Here’s what he does. He jumps on the bed and lays COMPLETELY on top of me and puts his nose in my face. I love it!

Today, we were wrestling around…and his back feet fell off the bed. He scrambled to secure himself…(you can picture it, right?) Front claws flying he dug in to anything that was solid…which included my left eye socket. WHOA!

Right away, I knew something was wrong. Yet, I had NO IDEA how wrong it might be.

I was bleeding. From my eye!

Tom took me to the ER. (I love him). I was a mess. I wasn’t a mess because of what had ACTUALLY happened. I was a mess because of what COULD HAVE HAPPENED!

Turns out, I didn’t even need stitches. They super-glued my eyelid to heal.

But, here’s what I had to deal with:

  1. I value my looks and wonder if I could be successful as a de-formed woman – how deep is my commitment? What if he’d ripped my eyeball out?
  2. I love my dog – this isn’t his fault. Sometimes the people we work with are just finding their own way and they hurt you, but they are not to be punished for it.
  3. I am vain. I am judgemental. I look at the outside to determine if I want to be involved.
  4. Tom was AMAZING with me, even though the entire hospital staff must have been looking at him like, “What did you do to her?”

How does this apply to sales or success? It doesn’t. Yet, it reminds me that I MUST DO SOMETHING NOW that is important. Risk it all. What we “think” we have, we don’t have. It can all turn on a dime!

Let’s go get WIGGY on what is important to us. Let’s remember WHO WE ACTUALLY are…in the face of anything.

Today, I was a scared, anxiety-ridden person — over scratches. I saw that I think my looks make me who I am! HA!

Now, I have to deal with that! This week, I am going to present to a Fortune 500 company…and I will do it, and I will be great. AND, I will warn them that I look a little crazy.

Toooooo many lessons in this post. My favorite is…PUSH THE DOG TO THE FLOOR WHEN HE IS SCRAMBLING! Then, take THEM to the vet if need be. LOL.

Love your luck UP!

The Irreverent Sales Girl

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Remember this magical teenage moment?

Once upon a time, a boy and a girl (probably you) shared a favorite song.

Remember when she came to your house, with a new discovery of a new band, and together you fell in love with a new song? With a new band?

Maybe she even shared an ear-bud with you as you listened together (a la an 90’s Walkman moment).

Do you have ANY idea how long it took for your favorite song to register for you?

With the exception of your favorite crush plugging the song directly into your brain, it probably took awhile (and a bunch of social reinforcement) for you to even KNOW the song, much less like it.

What does this have to do with sales?

WHY ARE YOU NOT INSISTING THAT YOU BE NOTICED?

CEOs, CMO’s, Your customer… They are waaaaaaaay busier than teenagers.

If you have something that you know will make their business better, it is your job to get the “song” into their ears.

And it will probably take at least 12 times of hearing you or seeing your name before you even start to register.

Just because you called them once and left a message, doesn’t mean anything got through.

Remember, they are counting on YOU to find THEM.

Go sing your song, over and over again, and don’t forget to…

Love ‘em ALL UP!

The Irreverent Sales Girl

Should YOU be a salesperson? Take the 100% Reliable Mostly Foolproof “Should I Be A Salesperson” QUIZ here:  http://www.isalesgirl.com/thequiz.aspx

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