I was in a BIG and very important (to our company) meeting today.
About 20 minutes into the meeting, the woman I was talking to checked her phone, rolled her eyes, sighed in disgust and said – “My neighbor!”
I was in the middle of setting up the conversation we were about to have about how to work together.
I asked her what was happening. She started the story. She has been battling her neighbor for years – is even considering moving to a new home to be away from this person.
I kept asking friendly questions until it was all out……all that SHE wanted to say. Then, she was calm and re-focused.
If I’d let that moment go – she would have only had her attention 20% with me.
As it was, we’re moving forward!!!!!
Be alert! What do THEY have their focus on? Unlikely it’s you for very long at any given time. I’m just sayin’
If they’ve got something on their mind – your message won’t get through!
Love ’em up!
The Irreverent Sales Girl