Tag Archives: customer service

A great way to get referrals to new clients!

My car was broken into the other day.

UGH!!

I needed a new side passenger piece of glass…..

I was sent to Safelite Auto by my insurance company……http://www.safelite.com/

And then, the MOST EXTRAORDINARY thing happened.

They fixed my car at a time and place that worked for me. The service was impeccable. My car was vacuumed of all the broken glass.  ALL of the windows were cleaned. It was done quickly and everyone was friendly – even made sure I had a place to eat and relax while they did the work! WOW!

As I was paying my bill, I noticed a sign in the back of the office. It read, “Delighted customers refer FOUR TIMES more often than satisfied customers”

Hmmmmmm………

First, let me refer you to Safelite Auto if you are ever in need of glass repair. Second, take a moment to think.

Are your customers DELIGHTED?????

How would you know?

If you’re tired of knocking on doors to get new leads, these are the questions to ask!

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Love ‘em up!

The Irreverent Sales Girl